![]() Sometimes, there may be a delay when a shipment leaves the origin country and may not show in the destination office's link until the shipment is scanned in the country upon arrival. When the field is available, you can add in the recipient's postal code to reveal more precise information like the person who signed off on the package receipt.įor international shipments, it may also be possible to click the button "Shipment tracking in foreign countries" to open another window with the recipient's local carrier office for more local-specific information. In this case, the Swiss local page, La Poste, had actually marked the parcel as delivered. On the local tracking page, more updates may not be visible on Asendia's tracking page. You can also paste the reference number into the search bar above and click on the vendor tracking number, which will open a new window for the local delivery service. It is possible to click through to another page by clicking on the hyperlink next to result_parcelTracking_resultTrackingVendorId which may provide additional information about the shipment. AsendiaĬlicking on the link from the dashboard will bring you to a page similar to the one below. On the website of certain carriers, it is possible to find secondary links that may reveal additional information about the parcel. This is an easy way to see the shipment status of your orders and where each parcel is, without having to check the carrier tracking pages.įinding additional information from tracking links It may take some time before the link becomes active and reflect updates.Ģ) Checking parcel shipping status in the order screen under shipping history. The tracking link is generated when the carrier is informed that they will have to pick up the order from the fulfillment center. What is your return policy and quality guarantee?ġ) You can track your order by clicking on the tracking link while viewing your order in your dashboard.Ĭlicking on the link will bring you to the carrier's website where you will be able to see the current shipment status of your order. What is our default order approval workflow?Įmail Notification from Gelato: Order is on hold - Action required What is the manual order approval workflow? How do I check estimated delivery date and tracking in the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I place a manual order via the Gelato Dashboard? I receive an error message when I try to place an order. How do I see where a specific product is being printed? Where can I find the flat rates for shipping? How do I estimate the price for shipping? How Can I Import Orders From BigCommerce? How Can I Import Orders From Squarespace? How do I automatically apply Gelato live shipping prices to my WooCommerce store? How do I set up shipping for WooCommerce? How can I delete Gelato products from my Woocommerce store? ![]() How can I order customized designs through WooCommerce?Ĭan I add a new variation to an existing product in WooCommerce? How do I move my existing WooCommerce products to Gelato? How do I add Gelato products to my WooCommerce store? How Can I Import Orders From WooCommerce? What should I set the shipping origin to in the shipping profiles for Etsy?ĭo I have to list Gelato as a production partner on Etsy? How do I set up shipping for Etsy fulfilment? How can I delete a product or variant from my Etsy store? How can I order customized designs through Etsy? How do I move my existing Etsy listings to Gelato? How do I add Gelato products to my Etsy store? How can I disable the vendor name under the product title in Shopify? How do I automatically apply Gelato live shipping prices to my Shopify store? Why aren't my customers charged an extra shipping fee for additional items (Shopify)? How can I delete a product or variant from my Shopify store? How can I order customized designs through Shopify?Ĭan I add a new variant to an existing product in Shopify? How do I move my existing Shopify products to Gelato? How do I add Gelato products to my Shopify store? Why do I get charged VAT/tax on some orders and not others? What's the difference between Ready-to-Hang Framed Posters and Framed Posters? How does the integration with Shutterstock work? How does the integration with Getty work? What are the design requirements for PDF uploads? Why do Packaging Insert and Branded Label matter? Don’t they just increase costs?Īre Packaging Insert and Branded Label available with all subscription plans?Īre Packaging Insert and Branded Label available for all products and regions?Ĭan I select to deliver Packaging Insert and Branded Label only to a specific country?Ĭan I activate a Packaging Insert and/or Branded Label at a product type level (e.g.
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